Template Policies, Terms, Conditions

Return/Refund Policy

Due to the fact that all of our products are of a digital nature, they cannot be returned or exchanged. We can't issue refunds after the purchase has been made.

Support Policy

We are committed to aiding you with issues concerning the template, its installation, associated downloads, and any difficulties stemming from these components.

Unfortunately, we cannot assist with general Squarespace inquiries, modifications to the template, alterations in coding, or challenges that might emerge from such changes. Likewise, software and business-related problems fall outside our support scope.

We offer support for the 6 months from the date of purchase via email (template-support@excitollc.com) and we aim to respond within 72 hours Mon-Fri (3 business days).

Copyright & Licensing Policies

Each Squarespace Template purchase may be used for one website. 1 template purchase = 1 license for 1 website. If you want to use the same template on a second website, you will need to repurchase it again to buy another license.

By purchasing a template, you agree that:

If you are using the template to build a design for a client, you are prohibited from claiming or promoting these designs as solely your own.

You may not resell the design or claim the design as your own.

You may not share the template, graphics, files or any design elements provided in your purchase with anyone else.

Any photography provided with the template is for demonstration purposes only and copyrighted to its original creator. You must replace these photographs with your own / source images yourself. We hold no liability for any image licensing / copyright issues that may occur through your unlawful use of the supplied images.

The design is copyrighted Excito LLC and Excito LLC owns and reserves the rights to all designs and files (excluding any photography and pre-made graphics in Canva) included in your purchase and design.

Your completed website design may be used in our website, social media, or promotional materials, such as a template showcase, sales page, advertisement, or social media post.

Squarespace Template and Transfer Policies

Upon purchase of one of our Squarespace Templates, we will prepare the new website installation and send over an invitation link. This can take time and delivery time can be impacted by a high volume of orders.

We will always do our best to have your template sent within 3 business days, but this time frame may be longer due to unforeseen circumstances and we can’t guarantee that it won’t take longer. Please contact us if it has been over 72 hours and you have not yet received your template. Please note that there may be a delay during weekend/holidays.

The template will be sent as a new website. This will not be added to an existing website.

Once the template is added into your account it is your responsibility to add your own content, replace any and all demo photos and edit the site. If you make any accidental changes to the template we cannot reverse these for you.

A purchase of a Template includes your chosen template delivered only once.

If you make any accidental changes to your template and want the template sent again, if you accidentally delete the template, or if you don’t accept the invitation to your new template within 6 months of purchase and your free trial expires, then you will need to repurchase the template so we can send it again.

Your template will come into your account on a 6 month free trial. If you let this free trial run out, Squarespace will mark your website for deletion. If your website gets deleted and you want the template resent, you will have to repurchase the template so we redeliver it. Make sure your trial doesn’t run out by asking Squarespace support for a trial extension, or upgrading your site to a paid plan.

Important Notes

You will need a Squarespace subscription and you may need Photoshop/Canva to use these templates. Please read each template description carefully to see what is needed for that particular template.

You have lifetime access to the templates, but we can’t guarantee lifetime updates to the content. If the template has been retired/removed from the store, it will no longer be updated.

All prices listed are in USD.

The term "Squarespace" is a trademark of Squarespace, Inc. This website and it’s products are not affiliated with Squarespace, Inc.